Terms of Service

Acceptance of terms

By accessing or using tranquilove.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site. These terms apply to all visitors and customers.

Products and digital downloads

TranquiLove sells digital products (PDF guides and card decks) through Stan Store. Upon purchase, you receive a personal, non-transferable license to use the product for your own private, non-commercial use.

You may not reproduce, distribute, resell, share, or create derivative works from any TranquiLove product without written permission from Penny Shepherd.

Refund policy

All sales are final. Because TranquiLove products are instant-download digital files, we are not able to offer refunds once the product has been delivered. If you have a question before purchasing, please email [email protected] before completing your order.

Not a substitute for professional advice

TranquiLove products are practical guides for managing anxiety and communicating more clearly in dating contexts. Penny Shepherd is not a licensed therapist, psychologist, or dating coach. Nothing on this site or in any TranquiLove product constitutes medical, psychological, or professional advice. These guides are tools, not therapy, and are not a substitute for professional mental health support. If you are experiencing significant mental health challenges, please seek support from a qualified professional.

Intellectual property

All content on tranquilove.com, including text, graphics, product designs, frameworks, and brand elements, is the intellectual property of Penny Shepherd and TranquiLove. You may not copy, reproduce, or use any content without written permission.

Limitation of liability

TranquiLove and Penny Shepherd are not liable for any outcomes, decisions, or experiences that result from using our products or following any guidance on this site. You use TranquiLove products at your own discretion and risk.

Governing law

These terms are governed by the laws of Australia. Any disputes will be resolved in Australian courts.

Contact

Questions about these terms? Email [email protected].